Customer Relations Executive
HKBN Enterprise Solutions HK Limited
Posted on 25-05-2021
Responsibilities
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Provide the highest Level of Personalized Customer services and communications
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Provide expeditious, timely and courteous handling of all customer questions and requests
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To handle customers’ enquiries, complaints and emergency cases via different channel (e.g. online chat, call, email and facebook)
Requirements
- Form 5 / DSE above with 1-2 years customer services or online customer services experience
- Pleasant, positive and willing to work as a team
- Basic knowledge of Microsoft Word & Excel
- Good communication skill and customer service skill
- Able to work under pressure
- Shift hours: any 8 hours from 10 a.m. to 10 p.m.
- Work 5 days a week
- Shift duty is required on Saturday/Sunday/Public Holiday
This position will be under HOME+ e-commerce platform.
Interested parties please send your CV to talent@dialogue-experience.org.hk
*'People of Differences' means People with disabilities such as the blind, the deaf etc. All of them have different abilities or talent, we build a platform for them to showcase their abilities or talent.
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